Practice Areas

• Litigation

Representative Results

• Defeated former commercial tenant’s application for temporary restraining order that would have sabotaged building renovation.
• Successfully defended trespass action to defeat claim injunctive relief and obtained damage verdict less than half plaintiff’s final settlement offer.
• Despite threat of litigation, successfully negotiated damage claims arising from sinkhole forming on construction site following extraordinary rainfall.
• Successfully renegotiated lease agreement with national carrier to minimize repair downtime for client’s vehicle fleet.
• Successfully defended various claims from mall tenants arising from land slippage on slope behind structure.
• Successfully defended employers at EEOC against charges of wrongful discrimination.
• Obtained summary judgment on behalf of physician who had guaranteed $560,000 loan.
• Obtained temporary restraining order against former employee of information technology company who provided confidential business information to new employer.
• Successfully defended physician against demands of hospital for repayment of recruitment bonus; negotiated settlement at 11 percent of hospital’s initial demand.
• Obtained mandamus order against the Ohio Bureau of Worker’s Compensation to nullify its attempt to saddle client with safety history of company whose assets it bought; persuaded the Ohio Supreme Court to affirm and obtained reimbursement from BWC.
• Obtained summary judgment against plaintiff who fell after attempting to climb into client’s truck without permission.
• Used motion for injunctive relief to marshal unity among members of property association into agreement for common benefit and shared expenses.
• Obtained reversal at the Court of Appeals of Trial Court’s adverse summary judgment ruling; on remand, negotiated favorable settlement.
• Brought suit and obtained jury verdict against contractor for defective repair of swimming pool.
• Successfully defended practice against claims from former employees for unpaid fees.
• Assisted physician in persuading Department of Justice to accept consent decree with annual certification requirement in lieu of monetary penalty.
• Assisted physician in enforcing oral promise for additional compensation made by hospital executive.
• Assisted practice in actions necessary to right the ship in wake of embezzlement by practice administrator.
• Assisted client in preventing deception by imitators and devising means of defeating information capture by those on or near the premises.
• Assisted physician in resisting improper legal bills.
• Assisted practice in resisting and neutralizing the efforts of disgruntled physician to sabotage an asset purchase agreement desired by all other members of the group.
• Assisted physician in obtaining fair market value in exchange for his membership interest in the practice.
• Assisted practice in enforcing non-compete promise of departing physician who sought to open nearby practice and use confidential information to communicate improperly with practice patients.
• Assisted practice with appeal of adverse Medicare decision.
• Successfully defended physician in Food & Drug Administration inquiry into practice’s purchase of allegedly foreign or misbranded medical products.
• Defended practice in suit brought by former employee physician over inadvertent use of his name in marketing materials; negotiated favorable settlement to terminate litigation at minimal cost.
• Successfully defended chiropractic practice in suit by landlord who breached lease by letting nearby property to client’s competitor; negotiated favorable settlement.
• Successfully defended commercial property owner in suit brought by Kentucky Transportation Cabinet; negotiated favorable settlement re-setting property value to reasonable figure in light of partial condemnation.
• Successfully defended parents accused in civil action of negligently entrusting vehicle to teenager who caused accident.
• Successfully defended suit against client auto dealer marketing firm seeking damages; negotiated settlement for renewal of business relations on favorable terms without monetary payout.
• Brought successful action to enforce agreed injunction; negotiated favorable resolution to obtain additional benefits for client.
• Enforced covenants not to compete against client’s former sales agents.
• Successfully defended property owner against trespass claim by adjacent land owner; negotiated favorable settlement of client’s counterclaim.
• Successfully defended client in breach of oral investment promise litigation; negotiated settlement on terms favorable to client.
• On behalf of developer, brought suit against contractor and owner of adjacent parcel whose improvident excavation compromised foundations of client’s buildings; negotiated favorable settlement.
• Obtained dismissal of third party complaint alleging product defect against manufacturer of hearing aids.
• Assisted various employers, with and without litigation, in resolving disputes and severances on favorable terms with employees who “run with scissors.”
• Assisted various companies in litigation and otherwise coping in the wake of discovering embezzlement by an employee.
• Successfully resisted challenge at the Ohio Board of Tax Appeals of local school district to the tax exempt status of property owned by medical practice affiliated with Ohio State University.
• Assisted physician in defending claim for reimbursement by hospital that induced him to move practice; negotiated settlement at three percent of hospital’s initial demand, to be paid over time, saving several hundred thousand dollars.
• Assisted physician in resisting claim for reimbursement by hospital that induced him to move from Canada to Kentucky on false pretenses; negotiated favorable settlement.
• Brought suit on behalf of professional consultant to recover outstanding fees; negotiated installment plan for full repayment.
• Assisted medical practice in persuading the Health and Human Services Inspector General that no improprieties were committed in negotiation of exclusive contract to provide services to area hospital.
• Successfully defended physician against attempts by former practice to enforce non-compete covenant despite employer’s prior substantial breach of its obligations under the employment agreement.
• Obtained injunctive relief on behalf of client against nearby business that violated shared-parking covenant in commercial park.
• Successfully defended suit for copyright infringement, tortious interference with business relationships, and misappropriation of trade secrets; in the shadow of pending motion for summary judgment, plaintiff agreed to settlement without any monetary terms and assigned client all intellectual property rights in the questioned materials.
• Defended dental practice in suit alleging breach of Asset Purchase Agreement and covenants against competition; negotiated favorable settlement with no monetary terms.
• Conducted efficient litigation against village whose trees fell on client’s property and negotiated favorable settlement.
• Defended practice against wrongful discharge and other claims by departing physician; through aggressive litigation, persuaded Plaintiff to settle for payment of tail insurance policy premium.
• Successfully brought action for breach of contract against parking management company; negotiated favorable settlement.
• Assisted client in conducting Rule 2004 examinations of former partners who devalued client’s business.
• Obtained declaratory relief against Kentucky Cabinet for Health Services regarding its opposition to client’s ambulatory service center; defended judgment in the Court of Appeals, paving way for negotiated resolution for licensure.
• Negotiated settlement on behalf of victim of pregnancy discrimination equal to 8 times employer’s original severance offer.
• Successfully defended client against Bankruptcy Trustee’s claim on behalf of debtor where debtor had earlier transferred his interest in client’s limited liability company but failed to memorialize the transaction.
• Successfully prosecuted  claim against former employee for violation of covenant against competition and use of confidential information.
• Successfully defended client-parents against allegations of bullying by teenage child.
• Successfully represented client in land slide litigation; negotiated favorable settlement of dispute.
• Successfully defended physician against claims of violation of non-compete clause improperly imposed by sponsor of fellowship program.
• Successfully defended client against allegations of fraudulent concealment of defects in connection with the sale of a home; ultimately obtained insurance defense counsel and reimbursement of fees from client’s carrier.
• Successfully assisted client in extricating itself from onerous obligations under contract signed by practice manager without board authority.
• Successfully defended medical practice against claim for liquidated damages by vendor of medical equipment; $17,000 invoice withdrawn.
• Successfully prosecuted suit for declaratory and other relief to protect practice from claims for fees by vendor of services allegedly provided prior to acquisition by parent company.
• Prosecuted claims against former salesman who decided to terminate independent contractor’s contract without notice and pursue client’s customers.
• Successfully assisted client in obtaining insurance benefits and costs arising out of fire caused by subcontractor during construction of structure.
• Successfully defended physician before the Kentucky Medical Licensure Board against false accusations regarding prescriptions of controlled substances.
• Persuaded person defaming client’s business on social media to remove materials and cease and desist.
• On behalf of medical practice, challenged national HMO regarding its systemic practice of paying less than the contract specified; in the shadow of a draft Complaint, HMO agreed to renegotiate more favorable terms over fixed period, enabling practice to recoup six-figure losses.
• Negotiated favorable settlement on behalf of practice with former employee asserting a groundless age discrimination claim.
• Successfully assisted practice in resisting claim of disability discrimination by employee discharged for incompetence.
• Successfully defended numerous sexual harassment claims and negotiated nuisance settlements at a fraction of plaintiff’s demand.
• Assisted physician in opposing Veterans Administration in inquiry to determine whether any report National Practitioner Data Bank was necessary in case where his treatment of the patient occurred well before alleged malpractice of third party.
• Assisted medical practices in defending and settling claims that they contacted patients seeking payment after the patient filed a bankruptcy petition.
• Assisted practice and defended litigation in connection with partner’s embezzlement from the practice; negotiated favorable settlement to resolve dispute.
• Successfully defended management group against claims of breach of buy-out contract brought by business seller; negotiated favorable settlement on client’s counterclaim.
• Successfully prosecuted litigation to get former patient of practice to cease and desist from making false and defamatory posts on social media.
• Brought suit on behalf of trust beneficiary to seek redress for trustee’s self-dealing; negotiated favorable settlement on client’s behalf.
• Successfully defended parents sued by reason of child’s alleged harassment of another minor; negotiated dismissal without monetary payment.
• Successfully defended construction company in breach of contract lawsuit; negotiated favorable settlement.
• Successfully pursued adversary proceeding against debtor in bankruptcy for fraud against the client; negotiated favorable settlement.
• Successfully brought suit against client’s former partner who left and used confidential business information to establish competing business and poach client’s customers; negotiated favorable settlement.
• Brought antitrust suit against national lender for discriminatory criteria favoring products of its own insurance affiliate; negotiated favorable settlement.
• Successfully brought suit on behalf of trust beneficiary against trustee; trustee agreed to favorable settlement in the shadow of pending petition to remove him.
• Successfully defended landowner in suit by governmental agency over storm water surcharge fees; negotiated favorable resolution.
• Defeated application for temporary restraining order against area college by disgruntled student claiming religious discrimination.
• Successfully persuaded buyer of business to resume payments to seller without litigation.
• Successfully defended manufacturer in the trial court against claim of wrongful retaliation for employee’s exercise of rights under worker’s compensation laws; persuaded trial court to grant summary judgment and convinced the Court of Appeals to affirm.
• Defended executive against former employer’s claims of theft of trade secrets; negotiated favorable non-monetary settlement and reciprocal covenants against interference.
• Successfully brought suit on behalf of rigging and trucking company against former employee who disclosed confidential business information to new employer.
• Brought suit on behalf of former executive against developer to enforce oral promise of commission; negotiated favorable settlement.
• Brought suit against school and affiliates arising out of failure to address continuing harassment by popular student athlete, leading to favorable settlements.
• Brought suit on behalf of employee for sex and pregnancy discrimination; defendant agreed to favorable settlement after voir dire.
• Wrote appellate brief ultimately resulting in Court of Appeals’ reversal of trial court’s finding that it had jurisdiction over out-of-state client who engaged in a single internet transaction.
• Successfully defended physician against sexual harassment and hostile workplace claims; negotiated favorable settlement at fraction of Plaintiff’s demand using other defendant’s money.
• Assisted client in obtaining payment from general contractor for oral change orders without litigation.
• Assisted area bank through litigation and otherwise in obtaining damages, injunctive relief, and agreements to cease and desist from unscrupulous mortgage brokers whose deceptive marketing materials attempted to portray their communications as coming from the client-bank.
• Brought federal suit on behalf of commercial vehicle purchaser against seller and overseas shippers; perfected jurisdiction, defeated motion to dismiss and negotiated favorable settlement.
• Successfully defended company against claims presented by seller post-sale; negotiated favorable settlement early in litigation to avoid expensive discovery.
• Defended company against claim of former shareholder and obtained reversal at the Court of Appeals of the trial court’s directed verdict.
• Successfully defended bicycle manufacturer in product liability claim; negotiated favorable settlement hours after obtaining southpaw plaintiff’s admission in deposition that he had switched the brakes on the handlebars.
• Successfully defended utility in vehicular accident sustained by employee of independent contractor operating heavy equipment; successfully defended verdict on appeal.
• On three days’ notice, took over case and successfully defended client at trial, resulting in verdict less than one-third Plaintiff’s final settlement demand.
• Successfully defended electric shock claim against utility by parents of child they told to climb on roof to clean out the gutters.
• Defended utility against claim of injury sustained by employee of subcontractor and obtained directed verdict; successfully defended verdict on appeal.
• Persuaded Ohio Supreme Court to reverse erroneous decision of Ohio Board of Tax Appeals; on remand, negotiated favorable settlement with County and local school district.
• Persuaded Ohio Board of Tax Appeals to reverse decision of County Board of Revision based on erroneous interpretation of recent statutory amendment.
• Obtained domestic violence order to protect client’s mother from abuse at the hands of caregiver.
• Through motion practice and discovery, extricated non-profit client from acrimonious lawsuit over whether prevailing wage laws pertained to pending construction project.
• Successfully prosecuted adversary complaint in bankruptcy against business and guarantor that broke client’s lease; negotiated favorable settlement on eve of evidentiary hearing.
• Obtained favorable judgment on behalf of client in breach of contract claim for maintenance of common areas and lots.
• Negotiated favorable settlement on behalf of hospital executive victim of sexual harassment.
• Without resort to litigation, negotiated payment in full of invoices exceeding $60,000 which had been outstanding in excess of one year.
• Through aggressive discovery, coordinated favorable settlement of contractor’s claims with co-defendant’s money.
• Through aggressive discovery, coordinated favorable settlement of contractor’s claims with co-defendant’s insurer’s money.
• Aggressively defended client against claims of oral promise to purchase shares; negotiated favorable settlement through purchase of shares at less than one-third market value.
• Aggressive prosecution of consultant’s claim for fees led to dismissal of Counterclaim and favorable settlement.
• Obtained injunctive relief against former executive who established competing company and hired client’s employees in violation of covenant.
• Successfully defended truck dealer against false allegations of fraudulent sale, obtaining dismissal of Complaint through enforcement of arbitration clause and negotiated favorable nuisance settlement.
• Forced client’s competitor to cease and desist from using false and defamatory advertising without litigation and at minimal cost.
• Prosecuted property damage claim and indemnity arising out of construction accident, recovering $246,000 in damages and $295,000 in reimbursed fees.
• Brought suit on behalf of client who broke hip traversing uneven walkway; defendant agreed to reasonable settlement after cross-examination of first defense witness.
• Obtained summary judgment against employee claiming intentional tort arising out of voluntary activities and defended ruling at the Court of Appeals.
• Defended personal injury claim and negotiated payment of $3.5 million jury verdict by co-defendant on common law indemnity theory.
• On behalf of plaintiff doctor, pursued indemnity and reimbursement claim relating to accounts receivable held by his former practice group, recovering more than $20,000 in damages.
• Obtained 10-minute jury verdict in favor of client who had purchased defective motorcycle.
• In case alleging significant injury resulting from fender bender with client’s vehicle, induced favorable nuisance settlement after first day of trial and cross-examination of Plaintiff.
• Defeated fraud and Truth in Lending Act claims arising out of car financing on summary judgment.
• Convinced multiple wrongful death claimants to accept waiver of subrogation as final settlement where co-defendant ultimately paid in excess of $10 million; in related action, recovered $38,000 in subrogation from tortfeasors who injured surviving plaintiffs in the same event.
• In personal injury action arising out of construction accident, litigated indemnity agreement in easement to require co-defendant to pay entire settlement with plaintiffs and recovered fees, for a total recovery exceeding $240,000.
• In action arising out of broken utility pole, litigated indemnity agreement and compelled cable company indemnitor to assume defense and pay entire settlement to plaintiff and reimbursed fees ($175,000).
• In wrongful death action involving employee of client’s subcontractor, litigated indemnity agreement and compelled indemnitor to assume defense; prepared briefs resulting in summary judgment avoiding liability for settlement demand of  $400,000; recovered fees exceeding $40,000.
• Successfully obtained reversal of disastrous finding by Ohio Department of Jobs and Family Services auditor that drivers of regional courier company were employees, not independent contractors.
• Defended company against alleged liability for payment of money in good faith, unaware that claimant’s computer system had been hacked; negotiated non-monetary settlement to preserve business relationship.
• Obtained summary judgment in defamation case against company executive.
• Successfully defended clients against claim of breach of fiduciary duty; negotiated favorable settlement involving division of the company.
• Obtained summary judgment against person alleging product liability claim after supposedly cutting her hand on a detergent bottle.
• Obtained summary judgment on behalf of employer against discharged employee who falsely claimed he suffered from a disability.
• Obtained dismissal of suit against insurance company by bicycle rider struck by hit-and-run driver; persuaded Court of Appeals to affirm that company was not statutorily required to provide certain coverages insured did not want to purchase.
• Obtained summary judgment over former employee’s claim that her reduction in force selection was motivated by racial discrimination.
• Obtained defense verdict on behalf of utility company in electric shock case despite failure to accurately display location of underground utilities.
• Defeated class action litigation brought by utility customers alleging breach of their contracts, promissory estoppel, fraudulent inducement, and violation of the Ohio Consumer Sales Practices Act.
• Obtained summary judgment against insurer on superseding cause theory in electrical fire in residence.
• Defended suit for damages to commercial property from electrical fire and obtained summary judgment on a spoliation theory.
• Obtained dismissal of suit brought by person injured by dead tree that fell during stormy weather.
• Successfully defended company against injury claim arising from employee use of company vehicle; settled on favorable terms after proving causation of condition highly improbable.
• Obtained summary judgment against Plaintiff who sued for damages after he backed his truck into a utility pole and made contact with energized line.
• On behalf of doctor, pursued indemnity and reimbursement claim relating to accounts receivable held by his former practice group, recovering more than $20,000.
• Successfully defended physician against former partner’s claim of breach of fiduciary duty; during his cross-examination, Plaintiff agreed to favorable settlement at five percent of his original demand.
• In shadow of client’s motion for summary judgment, persuaded co-defendant to settle and resolve all Plaintiff’s claims against Fortune 100 client for injuries he allegedly sustained inhaling unknown gases, as well as partial reimbursement of client’s litigation costs.
• Pursued indemnity claim on behalf of manufacturer; litigated to judgment exceeding $30,000.
• Based on plaintiff’s spoliation of evidence, obtained summary judgment on behalf of Fortune 100 client; when judgment was reversed on appeal, obtained defense verdict in client’s favor.
• Obtained summary judgment in client’s favor on former employee’s claim of wrongful discharge on basis of disability.
• Assisted client in resisting Kentucky Transportation Cabinet’s assessment of value in connection with condemnation action.
• Assisted marketing consultant in negotiating favorable settlements with Attorneys General of California, Florida, Illinois, Kentucky, Oregon, Ohio, Tennessee, Vermont and Washington.
• Assisted hospital executive in obtaining severance three times the amount initially offered.
• Forced Ohio Department of Transportation, following appeal to US Department of Transportation, to certify client as disadvantaged business enterprise.
• Obtained summary judgment against national insurance company seeking subrogation against client.
• Persuaded court to vacate default judgment and negotiated settlement on terms favorable to client without additional litigation.
• Successfully brought suit in two states against parties who breached agreement by diverting customer to third party; negotiated favorable settlement and laid foundation for continued business relationship on market terms.
• Brought suit against majority owners of closely-held corporation for breach of fiduciary duties; negotiated settlement of same in exchange for purchase of shares at fair market value and other consideration.
• Extricated client under cloud of motion for sanctions for failure to respond to subpoena; negotiated favorable non-monetary settlement without further litigation.
• Obtained jury verdict in successful defense of medical practice against departing physician who claimed he was entitled to more for his sale of his membership interest.
• Brought civil action on behalf of rape victim and negotiated favorable settlement.
• Brought indemnity claim against manufacturer of defective product resulting in settlement recovery in excess of $200,000.
• Defended client against suit by subcontractor’s employee who fell from construction site; obtained jury verdict less than one-fourth Plaintiff’s final pretrial demand.

Representative Feedback

• “Scott, Thanks a lot for your insight, With discussions internally I think we agree to your conclusion . . .  Thanks a lot for your help.”  B.K.
• “Hey Sparky, I told TM today that you were the greatest thing since sliced bread!  . . .  I am super appreciative of your wisdom and guidance.”  B.M.
• “That is truly a thing of lawyerly beauty!” B.S.
• “I’m completely on board with Scott and defer to his wise counsel.”  C.R.
• “Thank you so much for your guidance.”  D.S.
• “I cannot thank you enough.  You are wonderful and not just because you are taking care of this for me.  . . . .  I have always said you’re the best.”  D.T.
• “Hi Scott, saw your video today at The Lawyers Club and really enjoyed the presentation and appreciated the ideas and advice you shared.” E.H.
• “Scott, Thank you, also, for your Reply Brief . . .  Again, I think your briefs are superior, discussing many issues in the short number of pages that you are allotted.  . . .  Thank you, again, for allowing me to review the Brief, which I very much enjoyed . . .” F.S.
• “The whole thing is powerful.  I try to imagine what goes through their heads when they read that.  How can they believe they have any case?”  G.D.
• “Scott, I think this looks very strong. I am forwarding it to [. . .] for their review as well.” G.N.
• “Scott, Just want to thank you again for everything.  Very pleased with the outcome.  Was expecting much worse.  Life is so much better.” I.R.
• “Scott, I didn’t want to pile on the line patting you on the back – although it was justly deserved.” J.A.
• “We have successfully concluded our negotiations . . .  I also want to mention the guidance and word crafting which was supplied by our attorney, Scott Thomas.  Scott’s advice was invaluable to me throughout this process, from the original contract to the final negotiations.” J.B.
• “I truly appreciate your work on this!” J.C.
• “I know you have put in a lot of hours on this case and I think you are doing a great job.  I am pleased with the progress.” J.D.
• “Scott: It was great seeing you today.  Everyone enjoyed your presentation.” J.G.
• “Scott, Thanks for the update – that is great news!  I am glad that our efforts were successful.” J.H.
• “Scott-That was an excellent response!   . . .  Thanks as always.  I spoke with [. . .] this morning and am glad that you are helping him out as well.” J.K.
• “We got it!!!!!!!!   Cheers!!!!” J.T.
• “You are the best.  Seriously.” J.N.
• “You are the best.  Thank you so much.”  L.A.
• “Scott, Thanks so much for your hard work and efforts in helping us come to a resolution.  We appreciate the promptness and professionalism exemplified by you and your partner.  It has been a pleasure working with you.” L.F.
• “Scott, That’s fantastic news! You rock! Thank you so much.” L.F.
• “Scott, [My wife] and I don’t only want to wish you and your family a Great Holidays, but I just want you to know that without your help, . . . I really don’t know what we would have done. I had the privilege of working with a lot of great people, but I put you at the top.” L.G.
• “Scott-   That was awesome!   I can’t believe you were able to put that all together with only knowing our dilemma a short time! Thanks for your help.”  K.L.
• “You did great.  You are so kind to me.” M.A.
• “Perfect” M.D.
• “Scott, That’s great news!  Thanks for your assistance.” M.G.
• “I think it is beautiful.  Thank you.” M.R.
• “Excellently written!  Thank you.  . . .   You are the best!  . . . . I want you to know that you are one the blessings in my life which I will be thanking God for.” M.S.
• “Thanks Scott.   You are too kind.  You really saved the day with your knowledge of the previous case and the suggestion to find an alternative [solution].” N.B.
• “I would love to keep working with you [and your] firm if you guys do things like this.” P.F.
• “We agree and bow to your expertise.  Thanks.  Nothing hard is EVER easy!” P.H.
• “I have never been a fan of litigation – you did excellent work for us on the [XYZ matter] – and I know you to be a level-headed and fair arbiter of these things.  As I always, I appreciate your professionalism and dedication to your client’s cause.”  P.L.
• “Good to hear from you. . . .  From me and my crew all the very best to you and yours and Merry Christmas.  You are a worthy adversary.  I truly enjoyed our acquaintance.” R.H.
• You are one of a kind.” R.M.
• “If there’s reincarnation, I want to come back with your brain.” R.M.
• “Scott, Just want to say thanks again . . . for representing us . . .  I know we want to be cautiously optimistic, but the legal presence and performance was second to none, which [led] to great responses to their questions.  It’s great to have legal representation of such high caliber that has a sense of humor.  Again, being cautiously optimistic it was a good good day . . .” R.S.
• “Scott…..you are one scary dude…….a Clark Kent in legal drag……..mild mannered and bespectacled…..with a pair of blue tights for underwear.   You are polite and deadly.  Your [brief] is spot on.  . . . Patton would be proud of your pincer strategy.  . . . Your knowledge of legal precedent and court savvy are not taught in school……you have a native knack.” S.A.
• “Thanks for all your help so far through this extremely difficult time.  I have been reading everything that you have done so far . . . . Thanks and happy new year!” S.F.
• “Scott, You did such a wonderful job for us with the whole [ABC matter].  I was hoping that you could send me in the right direction for a personal situation that has come up.”  S.J.
• “Hi Scott, Thanks, sir, for your eyes, knowledge and time once again! . . .  Just want to say thanks for all of what you have done thus far as I really appreciate it!” S.L.
• “Scott, you’re the best!” S.S.
• “Scott, Our team here at [XYZ Company] would like to thank you and your team for all your hard work.  One thing I can say is we hope to never have to call you but if we need help we know who to call.  Thanks again.” S.W.
• “Scott, [ABC Company] is one of our largest and most consistent customers. We’ve recently entered into negotiations over new standard terms for future business. Please review these personally- [We want] the ‘Big Dog’ on such an important customer as this.” T.B.
• “Thank you Scott for putting together such a powerful defense.  We do appreciate it.” T.C.
• “Scott Thomas – hello!!  You just crossed my mind and I thought I’d check in on you. . . .  I think of you often and still appreciate all the help you were to us . . . during a very difficult time.  Still think you’re the best!!!!” T.J.
• “Well written, Scott.” W.G.
• “Thank you for your assistance, Scott.  You have been great!  We are very
• appreciative  . . . .  Thanks so much.” W.K.